Shopping with confidence means knowing you have control over your orders, even if things change. At Attirely, we understand that sometimes you might want to cancel an order before it’s on its way to you. That’s why we’ve set up clear guidelines to help you through the cancellation process smoothly.
This section explains when and how you can cancel your purchase, so you’re never left guessing. We want to make sure you feel supported and informed from the moment you place your order until it’s ready to ship.
When we say “we,” “us,” or “our,” we’re talking about Quantumnook Private Limited. When we say “you,” “your,” or “customer,” we mean you, the person who trusts us with their shopping. By completing a purchase with us, you agree to follow the cancellation terms outlined here. So, take a moment to get familiar with these details.
Sometimes plans shift, and if you decide to cancel your order, we’re ready to assist. You can request cancellation within 24 hours of placing your order or anytime before it has been shipped—whichever comes first.
To cancel, just get in touch with our customer support team via email. Once we receive your cancellation request, we’ll quickly verify your order status. If your order has not yet been sent out, we will proceed with cancelling it.
For eligible cancellations, a full refund will be issued. The refund will be credited back to your original payment method, generally within 5 to 7 business days. We want to make this process easy for you, ensuring peace of mind whenever your plans change.
We know how eager you are to receive your purchase. After your package has departed from our warehouse and is on its way to your address, cancellation is no longer possible. When the delivery process has begun, it cannot be stopped.
If you find that the item isn’t quite right once it arrives, don’t worry, you still have the option to return it. Simply follow the return procedure outlined in our Return and Refund Policy to get started.
Your satisfaction is important to us, and we are here to support you every step of the way to ensure your shopping experience is smooth and worry-free.
After you’ve completed your purchase, we are unable to alter any details of your order. This means changes to the items, shipping address, or contact information cannot be processed. If you notice something needs correction, the best approach is to cancel your current order if it is still eligible for cancellation and then place a new order with the accurate details.
We know that sometimes things change unexpectedly, and we’re ready to assist you in making the next steps as easy as possible.
If you wish to cancel your order or need any clarification about how the cancellation works, please get in touch with our customer support team at quantumnookprivatelimited@gmail.com. We are here to carefully review your request and help you understand what to do next.
Your peace of mind matters to us, so don’t hesitate to reach out whenever you need assistance.